24hr - 01794 341600

Heating | Plumbing | Green Energy | Smart Controls


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Heating homes and business since 1978


Services & Safety Measures

We continue to offer 24 hour emergency breakdown services to our customers, to ensure access to heating and hot water.

Call or WhatsApp 01794341600  

Stringent measures are in place to best safeguard our engineers and customers.  Full details of our operation here ....

Who are we?

Established in 1978 by Alan Drummond,  Drummond Heating is a family run business located on the Hampshire/Wiltshire border. Both the founder and his daughter, Heidi, work together to guide their team of dedicated and well trained engineers, to provide a trusted service heating homes and businesses.

As we enter our 5th decade in business, it gives us scope to reflect and move forward with purpose. The climate is changing, and we have a responsibility to our planet to do business differently. This thought drives our vision of green Energy in Every Home & Business.

Our services

How can we help?


Installation, servicing and repairs of all heating systems, radiators, controls and water tanks. Including oil, gas, LPG and underfloor heating.


All aspects of plumbing from a tap replacement to whole home plumbing installations, hot water cylinders and leaks on your heating system.


Home owner & Landlord gas safety certification.  Oil, gas, LPG, underfloor heating air source heat pumps and hot water cylinders.

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Green energy

Our vision for the future is for green energy in every home. We install, repair and service air source and ground source heat pumps, solar and underfloor heating.

Home automation

We can automate your heating. Smart thermostats can be better controlled to help you save on your heating bill and allow for multi-zone heating.


Bathroom and wet rooms design and installations. Shower and bath repairs and replacements. Supply and install of accessible bathrooms.

Reduce your carbon footprint and save money on your energy bills



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Industry pros at your service

J ulie Mundy Client Director

Perfect Brew: Strong black coffee, Demerara to taste

Rob McFarlane Operations Director

Alan Drummond   Founder & CEO

Heidi Drummond   Managing Director

Tony Drummond Senior Heating Engineer

Adam Hawkins Heating Engineer

Jake Gulliver Heating Engineer

Leon England Commercial Engineer

Karen Wells Office/Marketing Manager

Kendra Office Dog

Elaine Finance

Jake Woodward Plumber/ Gas Apprentice

Industry pros at your service

Julie joined us in the summer of 2013 and her role is an easy one to sum up - we could not live without her. Julie deals with clients, queries, estimates, invoices. She also plays Mother Hen to our Engineers.

Perfect Brew: Tea - white with a pip

Rob (AKA ‘The Boiler Whisperer’). Rob eats, sleeps and breathes boilers and heating systems. He is one of our most qualified Engineer and openly admits that he gets way too excited about heating controls!

Perfect Brew: Coffee lover with a mild caffeine addiction

Leon England | Commercial & Domestic Heating Engineer

Leon (AKA Bruce Willis), initially working as a subcontractor, decided he loved us so much that he would join us permanently. In his spare time, Leon enjoys volunteering for every call-out going!

Perfect Brew: Strong black coffee, Demerara to taste

Tony Drummond | Senior Domestic Heating Engineer

Alan’s brother, Tony, is our longest serving Engineer. Tony is a keen gardener and, when he’s not playing LOL dolls with his great-granddaughter, he can often be found on his hands and knees in the flower bed.

Perfect Brew: Latte with 1 sugar

Jake Gulliver  |  Plumber

An old head on young shoulders, likes a challenge and loves working on anything mechanical. When he’s not tinkering with boilers, he can be found under his van bonnet or racing on his motocross bike.

Perfect Brew: Builds tea

Adam Hawkins | Heating Engineer

Nothing is too much trouble for Adam, he will go out of his way to help others, and he always does it with a huge smile on his face. Recently married, Adam enjoys sea fishing and eating out.

Perfect Brew: Fancy Dancy Coffee

Karen Wells  |  Marketing & Office Manager

Often found surrounded by lists and post-it notes, Karen is passionate about the environment and is the perfect person to promote our vision of reducing energy consumption in the home and our own office.

Perfect Brew: Coffee - white with one, not too strong

Kendra| Office Dog

Kendra has worked her way up from testing the absorption rate of the carpets to providing a perfect solution in getting all of our team out in the fresh air. Meetings are now far more productive.

Perfect Brew: Gravy

Rob McFarlane  |  Operations Director

Julie Mundy  |  Client Director

Heidi Drummond  |  Managing Director

Alan Drummond  |  Founder & CEO

Heidi joined Drummond Heating in 2012 and stepped up as Managing Director in 2019. Her vision is for ‘Green Energy in Every Home’. She has two children and is passionate about, supporting the homeless and humanitarian aid.

Alan started the company over 40 years ago. He has an in-depth knowledge of the heating industry and incredible technical ability to repair the most problematic of heating systems. He is requested daily by his much loved customers.

Perfect Brew: Tea - milk, no sugar

Perfect Brew: Tea - milk, no sugar ‘sweet enough’


Get in touch with us


6a Old Station Annexe, Dean Hill Park, West Dean, Nr Salisbury SP5 1EZ

01794 341600

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6A Old Station Annexe, Dean Hill Park, West Dean, Salisbury SP5 1EZ

Company Reg: 7556814  |  Vat Reg: 63161097